Category: Animal Feed and Pet Foods | show me more
6-10 Commerical Street
Landline: 01423 5...
pet supplies, pet food, pet toys, pet accessories, dog supplies, cat supplies
we are an experienced pet store established in 1968, celebrating our 40th anniversary in the pet trade, with three generations still active within the business. we stock approximatly 9,000 different lines including an impressive range of fish
Specialist Services 40 years of knowledge and experience passed through the three generations which are still active within the business, offering a friendly and helpful environment. monthly promotions on premium products such as hills science plan and james wellbeloved.
A family business since 1968 spanning 3 generations are all very much involved which stems from their own love of animals .over 10,000 dog, cat, small pet,fish and reptile products
It's a real family affair for the team behind the Harrogate town centre pet store Stothards, which has a new look thanks to a major refurbishment.
Peter and Kath Stothard's love of animals inspired them to open an aquatic centre back in 1968, launching the business with just 47 pounds.
And the business has been thriving ever since, with three generations of the family now involved.
Over the last 46 years, the shop on Commercial Street has expanded into neighbouring units and now stretches through numbers 6 to 10.The expansion started in 1968-1973 from 6a, then from 6-8 in 1984 then to no 10 in 1989 when It also increased its range, and alongside fish now includes dogs, cats, small animals and birds.
Ben Stothard says: "My dad always helped out at the shop when he was a kid and I did too. It was hard work!"
Ben joined the business in 2007, Much of the advice they are able to give their customers has been gained over the years from personal experience - and this approach is one of the reasons people visit them time and again.
"We have a very loyal customer base that's been with us since we started," says Ben.
"People like the service that we give; that's why a lot of them come and have been coming to us for 46 years. It's the family feel. We push the boat out when it comes to personal customer service. People like to come in and speak to someone that owns the business."
He adds: "There's always something new to learn but you give the best advice that you can."
The premises, which were built in the 1860s, have been undergoing a major refurbishment on an ongoing basis for about two years and Ben says it.
Improvements at the shop, which covers four floors, include the installation of new shelving and new counters. The aquatic section has been improved and developed, and new small animal units installed. The floor has also been completely replaced and the shop front is completely new.
Stothard's also has an online arm, where customers can view the ranges available in store - the business stocks over 10,000 lines - as well as finding out about customer offers. The shop also offers free delivery in the Harrogate area every Thursday.
So what of the future of Stothard's? Ben says the refurbishment has given the business a fantastic boost and is confident of continued success for years to come.
And he is also hopeful that the business will one day welcome the next generation of Stothards to its family team.
"I've got a son, so that's possibly another generation of the family that will run the business," he says, although he adds: "But he's only two so it's probably too early to say! He does love coming into the shop, though."
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Monday to Saturday
07:30 to 17:30